EMAIL

Automate the creation and filing of client emails

Turn a big time-waster into a big time-saver: reduce time spent drafting and
filing client emails to a fraction of its former self.

Automatically capture and file client emails, without leaving Outlook.

Store emails centrally, accessible to approved users across your practice.

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Create emails in seconds
using templates with rich text and merge fields.

“FYI’s email integration is the easiest that I have ever used.”

Bill Mancer Director, Rise Accountants Limited

Instant access to every client email

Locate relevant emails in seconds with
centralised email storage for the whole practice.

  • Every email between your client and anyone on your team is stored centrally – not locked away in individual inboxes
  • Access rights to cabinets can be assigned to multiple users, and emails viewed by client, group or job
  • All in-bound and outbound emails are archived so nothing is lost!

Next level efficiency inside Outlook

Create a task, initiate a workflow, or record time without leaving the email you’re working on.
Deep integration with Microsoft Outlook

  • Access the FYI app within Outlook (via desktop or online)
  • Create emails and pre-file them without leaving Outlook
  • Add comments to emails to share with your team, or tag emails for management approval

Client emails that file themselves

Save time every time you receive a client email, with
auto-filing of client emails

  • Emails that match a client in Xero Practice Manager are auto-filed in FYI and immediately accessible to your team
  • Apply consistent filing rules – practice-wide
  • Set filing defaults at the user, client or practice level and save huge amounts of valuable time

Zero time spent filing email attachments

Save time every time you receive a client email, with
auto-filing of email attachments

  • Email attachments are automatically stored and filed against the corresponding client and job
  • Set practice or user filing defaults to suit your practice
  • No need to save documents to your desktop and upload

Create standard emails in seconds

Save time on repetitive client communications.
Auto-create emails using templates

  • Save time on repetitive email creation using rich text and merge fields
  • Set auto-filing defaults as part of the template, with emails filed automatically as they’re created
  • Apply practice or user-specific email signatures manually or automatically
  • Manage templates using versioning, previews, activity records, comments and other collaboration tools

Track email conversations almost instantly

Know exactly who said what and when, with
automatic email threading

  • Emails in a thread are automatically linked in your filing system
  • You have instant access to the most recent email, without losing its history
  • View entire conversations, making it easier to keep track of different emails in the thread

Ready to improve your firm's productivity?

Start a 30-day free trial today.